How This Agreement Works for You
By creating an account on zenstep, you confirm that you have read and agreed to these terms in full. They govern every part of your relationship with us — how you fund your account using PayPal, Venmo, or a Play+ prepaid card; how withdrawals are requested
-
1
and verified; how your account is managed if it goes dormant; and the circumstances under which we may suspend or close an account. These terms do not override state law. Where a state's rules differ from ours, the stricter rule applies and access to certain features
-
2
may be limited or unavailable in your state. We may update these terms from time to time. When we do, we will send a notification to the email address on your account before the changes take effect. Continued use of the platform after that notice period
-
3
counts as acceptance. If you disagree with a change, you have the right to close your account before the new terms take effect. For payment-specific questions — such as how a Venmo reversal is handled or what happens if a Play+ card load is declined —
-
4
our support team can walk you through the exact process.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.